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Page Personnel is searching for danish natives as Case Coordinator in Madrid

Case Coordinator (Medical Operations)

added 22/06/17

  • Case Coordinator

  • Multinational Company

Acerca de nuestro cliente

Multinational company in the insurance sector.

Descripción de la oferta

  • Responsible for oversight and management of all cases as they progress through various stages of the second medical opinion process.
  • Coordinates the request of medical records and other medical information.
  • Provides clear, concise communication on case progress to members and internal staff with a focus on providing the highest level of customer service; escalates concerns to manager immediately
  • Supports the other service lines by contacting physicians secretaries on behalf of members and coordinating delivery of results
  • Accountable for meeting aggressive service standards for speed of case progression, overall quality, and member satisfaction, which are measured via individual and team objectives
  • Ensures compliance with Data Protection/Quality rules and regulations at all times
  • Other duties, as directed

Perfil buscado (h/m)

  • Native Danish
  • English or Spanish
  • Availability to live/work in Madrid
  • Previous experience in related fields is desirable

Qué Ofrecemos

Great career opportunity.


Alejandro Barranco

Indicar número de referencia para la oferta: 270701


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